Refund policy

If it's not a fit, you can return your order within 14 working days after receiving the order.

Return costs are for the costumer.

Attention: By returning your order, the promotional conditions continue to apply. This means that you need to reach the minimum spending amount to be entitled to a discount.

The return process is as following:

1. Fill in the return form. Don't forget your name and order number!

2. Seculery close your package

3. Your return address: Maison Lab- Woudstraat 9, 3600 Genk (Belgium)

Returnform: https://cdn.shopify.com/s/files/1/0413/4826/8190/files/return-form.pdf?v=1594801814

4. After receiving your return, we will inform you by e-mail and refund your order within 14 working days after receiving the package.

Any questions? Send an e-mail to help@maison-lab.com